Sura Design Hotel and Suites - Boutique Class

01 May'24

02 May'24

1 room, 2 guests

Sura Design Hotel and Suites - Boutique Class

Sura Design Hotel and Suites - Boutique Class

Wed, 01 May - Thu, 02 May | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹94,749

₹70,209

/ night + ₹8,869 tax

Sura Design Hotel and Suites - Boutique Class

5-star Hotel · Istanbul

4.5/5

(256 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Valet parking

Airport shuttle service

Baby Sitting / Child Services

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

Cancellation till check-in available, with ClearChoice Max

About property

National Ratings: The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Boutique Class.Location: With a stay at Sura Design Hotel and Suites - Boutique Class, you'll be centrally located in Istanbul, within a 5-minute walk of Basilica Cistern and Sultanahmet Square. This luxury hotel is 0.3 mi (0.5 km) from Hagia Sophia and 0.4 mi (0.7 km) from Grand Bazaar.Rooms: Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Cagaloglu Hamami - 0.2 km / 0.1 mi
Basilica Cistern - 0.3 km / 0.2 mi
Sultanahmet Square - 0.3 km / 0.2 mi
Tomb of Sultan Ahmet I - 0.4 km / 0.2 mi
Cemberlitas Bath - 0.4 km / 0.3 mi
Column of Constantine - 0.5 km / 0.3 mi
Istanbul Archaeology Museums - 0.5 km / 0.3 mi
Hagia Sophia - 0.5 km / 0.3 mi
Turkish and Islamic Art Museum - 0.6 km / 0.3 mi
Grand Bazaar - 0.7 km / 0.4 mi
Blue Mosque - 0.9 km / 0.6 mi
Little Hagia Sophia - 0.9 km / 0.6 mi
Egyptian Bazaar - 1 km / 0.6 mi
Eminönü Square - 1.1 km / 0.7 mi
Eminonu Pier - 1.1 km / 0.7 mi

The nearest airports are:
Istanbul Sabiha Gokcen Intl. Airport (SAW) - 45 km / 27.9 mi
Istanbul Airport (IST) - 48.4 km / 30.1 mi

The preferred airport for Sura Design Hotel and Suites - Boutique Class is Istanbul Airport (IST).

Amenities: Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the theme park shuttle (surcharge).Business Amenities: Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.Dining: Satisfy your appetite for lunch or dinner at Sura Kebab House, a restaurant which specializes in Turkish cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

See all 132 photos

₹70,209

+ ₹8,869 tax

/ night

₹94,749

26% off

No cost EMI from ₹26,359

Location

Istanbul, 34122

Ratings & reviews

4.5/5

(256 reviews)

5

206

4

19

3

8

2

9

1

15

5

Location

4.5

Rooms

4.5

Service

4.5

Value

4

Hygiene

Clean rooms

5/5

·

Vusal M on Apr 27, 2024

Hello to all staff, I am very happy to stay in this hotel, super location, service amazing and super clean rooms and everywhere, thanks for everything.

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Location is good but sadly the staff and service let it down!!! Rooms are ok.

3/5

·

Sherina P on Apr 20, 2024

The hotel is very centrally located and the rooms are ok (quite tired). However, the service sadly lets the hotel down. Firstly they never pick up the phone if you need anything you need to go down to the reception where the guy is sitting and looking at his phone or listening to music. I called the reception to ask for some dinner reservations. First the reception didn’t pick up the phone but after many tries an extremely rude lady picked it up and rudely barked at me to call in an hour as she was busy!! She didn’t even want to hear what I was calling about. We called a few restaurants ourselves and managed to try to understand the language and book. Never again!!! I wish they would teach their staff manners and something about hospitality. We had booked a deluxe room which was tiny!! They sell it as a room with a “French balcony”. Don’t be fooled! It is a tiny room with a small railing! No balcony. We asked for a paid upgrade and first were told to come back in the morning to speak to the manager. Finally after much persuasion the guy on duty managed to upgrade us to a higher category room which was more spacious and had a balcony - not that it had much of a view at all!! It is also located on a street where it is difficult for cars to come so the Uber and taxis generally wait at the end of the street which is quite confusing. Stay here for the location but there are plenty of better hotels in the area which I am sure will understand customer service!

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Lovely restaurant on floor 5

4/5

·

Brandylady on Apr 13, 2024

We had lunch here with our tour group in the restaurant on floor 5. Wasn’t disappointed… salad with Turkish bread for starter then a Turkish beef stew with rice then Baklava . All lovely. Very clean, bright and airy premises and efficient staff.

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Delicious and dynamic breakfast.

5/5

·

Muslima N on Feb 07, 2024

We had really good breakfast every day and the best host-Sezgin Gul. The cappuccino and cheese are particularly good. There is an nice view of Hagia Sophia from the 5th floor restaurant. I would be excited to come here during the summer as the roof opens.

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Bad customer experience

2/5

·

Sunshine601245 on Feb 01, 2024

Booked a stay here via Agoda. Our booking was for a deluxe double room, however upon arriving at the hotel we were given a lower tier attic room. Clarified with the reception who insisted the info they got from their reservation dept was for an attic room. I had showed them my Agoda booking which clearly indicated a deluxe double, however they were insistent that it was not their problem as that was not the info they received. They refused to sort the issue out and insisted I liaised with Agoda and informed that they could only change my room if Agoda contacts their reservation dept to sort it out. The staff even said they couldn’t give a “free upgrade” and insisted I pay more to get the room I already booked and paid for. I kept explaining that I had already paid for the room and it was not a free upgrade but he didn’t seem to understand. As they had refused to liaise with Agoda, I had to be the middle man and contact Agoda via WhatsApp, going to and fro between them for 2 whole hours. It was only after 2 hours before we finally got our room (issue was still not sorted with Agoda and they only gave me the room cause I kept insisting to see the manager) and we were still advised to continue liaising with Agoda to ensure this issue doesn’t happen to other guests. After liaising with Agoda further, I was informed that the issue was actually on the hotel’s end. Apparently the hotel did not update the room type on their end which caused a syncing problem with what was reflected on Agoda’s website. Despite this, no acknowledgement of fault was made on the hotel’s end and no apology was heard from them at all despite them insisting that it was our fault from the start. Honestly, if the hotel isn’t keen on taking responsibility if things go wrong between their reservation dept and a platform they are listing their hotel on, then they probably shouldn’t be allowing their hotel to be listed there.

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Rooms available

2 room types

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1/4

Deluxe Attic Room

258.0 sq.ft

Smoking policy – non-smoking available

TV

Ironing facilities

Soundproof

Minibar

+ 12 more

Room Only

No meals included

Cancellation policy

Non-refundable

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 3 other inclusions

₹70,209

+ ₹8,869 tax

/ night

₹94,749

26% off

No cost EMI from ₹26,359

Room with Breakfast

Breakfast

Cancellation policy

Non-refundable

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 3 other inclusions

₹71,642

+ ₹9,050 tax

/ night

₹96,683

26% off

No cost EMI from ₹26,897

1/4

Deluxe Attic Room

Smoking policy – non-smoking available

TV

Ironing facilities

Soundproof

Minibar

+ 12 more

Room Only

No meals included

Cancellation policy

Non-refundable

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 3 other inclusions

₹70,209

+ ₹8,869 tax

/ night

₹94,749

26% off

No cost EMI from ₹26,359

Room with Breakfast

Breakfast

Cancellation policy

Non-refundable

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 3 other inclusions

₹71,642

+ ₹9,050 tax

/ night

₹96,683

26% off

No cost EMI from ₹26,897

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